FAQ

360camsters has been tested with recordings from these 360 cameras:
– insta360 X4, insta360 X3, insta360 X2, insta360 Pro 2, insta360 Pro, insta360 Titan
– Applied Streetview
– Mosaic 51, Mosaic X,
– iSTAR Pulsar
– Labpano Pilot One EE
– FLIR Ladybug 5, FLIR Ladybug 6
and
– Folder(s) of equirectangular panoramas. Fits all other cameras.

Most likely.
If you have images, try to import as “Folder of jpg panoramas”.
If you have a single mp4 file, try the remaining options one by one.

Please tell us what works for you.
Or provide your data for us to add it.

All your players continue to work. No matter the status of your license.
We’d love to see you return.

Minor updates:
There is no need to move any projects. Just install the new program release and all your projects will still be there.

Major release:
You might have to Backup your projects in the previous release. Then Import the backups in the newest release.

If after the installation there are no projects, do it like this:
Backup and import all your projects:

End the new program.
Previous release:
Menu -> Projects: Click the “Backup all” button at the top right-hand corner of the screen.
Close the previous program.

New release:
Open the program:
Menu -> Projects: Click the “Import Backups” button at the top right-hand corner of the screen.

Backup a single project:
Click the 3 dots at the right-hand side of its row. Then click “Backup”.

Good Housekeeping:
Independent from updates and upgrades you always should have up-to-date backups of all your projects.
Preferably not on the same PC.

You are probably logged in as different Windows user.
Switch back to the previous Windows user and all your projects will be visible again.
Make a Backup, then import it as the new Windows user.

Good Housekeeping:Independent from updates and upgrades you always should have up-to-date backups of all your projects. Preferably not on the same PC.

You should always have up-to-date backups of all your projects.
Preferably not on the same PC.

See the Account FAQ for licensing.